As you can imagine this has been an incredible undertaking for Liz and the entire Tour Track team. These are all vital steps that Liz and her team are taking to make things easier and more efficient for our virtual tour photographers and national accounts.
The following are a few things that you will notice right away and should be aware of as new Tour Track jobs are assigned to you:
First of all you will notice that Tour Track instructions are broken down on a per-package basis and can be found under the "View Notes" section of your order. Please make sure you check here for your updated instructions.
Next you will see in your instructions that we have increased mileage payouts to .56 / Mile. If you require mileage in order to accept an order YOU MUST ASK FOR IT PRIOR TO ACCEPTING THE ORDER. Mileage will NOT be paid out unless you ask for it BEFORE accepting the order. The RTV Tour Track team will always strive to choose virtual tour providers that do not require mileage and qualify for the shoot over those who qualify and ask for mileage so make sure you're staying competitive, or jobs will pass you by.
RTV has made a new policy that will give you TWO (2) attempts to successfully complete a Tour Track job. If you do not successfully complete the job after two attempts RTV will appoint another photographer and you will not receive payment for that job. You will notice too that the Tour Track team will be doing a MUCH better job detailing out comments as you complete each job. Training classes will be given to those that need extra help by RTV's on staff photography trainer.
Effective immediately, you will begin to notice slightly higher payouts on some accounts. As RTV's Tour Track contracts expire, the National Sales department will begin stepping clients into higher priced virtual tour and photography packages. Higher payout of course comes with more expectations from our photographers such as an increased image quality, a mandate on bracketed shots, no window blowout, and making sure all Tour Track instructions are carefully followed.
On that note, we will be announcing a fee schedule that will be included in our Tour Track Guidelines PDF. This is a fee schedule that RTV will use to charge back to photographers should they not follow Tour Track instructions. Often when Tour Track instructions are not followed, RTV must put in extra time and effort to properly complete the job. Fees will be charged on a variety of items including, but not limited to, naming images, having to rebuild a virtual tour, image stitching, HDR processing, organizing photos, and fixing overexposed windows. Please keep an eye out for the fee schedule in our up and coming Tour Track Guidelines PDF.
Finally, and most importantly, Liz and the Tour Track team would like you to take this opportunity to update your Tour Track section in the http://manage.realtourvision.com. Pay close attention to each switch on the Tour Track profile. Be honest, and only choose the switches that apply to your abilities and hardware. Please pay special attention to the mileage section. The mileage here indicates the round trip distance that you are willing to travel before you would charge for mileage. This section gives RTV a good idea as to how far we can send you. Remember that whenever possible RTV will use the closest qualified virtual tour provider as to avoid paying out mileage. When mileage is continually paid out in an area, that area becomes a HOLE in the RTV network. That's when we begin looking for a provider to cover an area.
Don't forget to update your virtual tour gallery within your Fusion virtual tour software system! Your virtual tour gallery posted on your tour track setup page is our only way of knowing what you're capable of. Below are a couple of sample virtual tour gallery tours that you can use as a model to create your own. Once your gallery tour has been completed you can use a virtual tour credit and make the tour active for marketing purposes, or you're free to leave the gallery tour inactive and simply used as a Tour Track Gallery Tour.
Thank you for your continued support!
Virtual Tour Software & Professional Photography Services
Order a virtual tour - 866-947-8687
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